EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Yes No Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) Suite 30.450 Atlanta, GA 30303 Location details An official website of the United States government. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. We will continue to monitor DHS OIG's efforts to address this recommendation. Gary Whitman, Acting Regional Inspector General for Audit HHS Headquarters. Check-In Office. Attn: Office of Investigations - Hotline Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? Secure .gov websites use HTTPS DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. > Regional Offices. An official website of the United States government. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco Field Office Location. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. It has not established roles and responsibilities for an organization-wide quality assurance program. (LockA locked padlock) > IEA (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Fax: (703) 413-1833, Phone: (404) 588-3870 During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. We will continue to monitor DHS OIG's efforts to address this recommendation. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. Philadelphia, PA 19107 See All Field Offices. (816) 268-0519 Notably, some actions to fully establish these offices remain in process more than a year later. Fax: (312) 886-7065, Phone: (817) 385-2071 The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. > Agencies Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Atlanta, GA 30303 Main Navigation. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. Fax: (303) 864-2004, Phone: (215) 717-2980 Please direct all Congressional inquiries to OLA. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Before sharing sensitive information, make sure youre on a federal government site. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Published: Jun 03, 2021. Home A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. Return to top. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . DHS OIG agreed with this recommendation. Menu; Search; En Espaol; We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. In January 2023, DHS OIG issued an updated report review directive. DHS OIG agreed with this recommendation. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Open

Actions to satisfy the intent of the recommendation have not been taken or are being planned.

, Open Partially Addressed

Actions that partially satisfy the intent of the recommendation have been taken.

, Closed Implemented

Actions that satisfy the intent of the recommendation have been taken.

, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. 1-401-421-7005. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. They noted that this Risk Register is undergoing leadership review. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. . In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. About Us . The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Federal government websites often end in .gov or .mil. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. Need help applying for benefits online? Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. Return to top. Stay informed as we add new reports & testimonies. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. Southeastern Region The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Secure .gov websites use HTTPS 500 12th St SW . 32 Old Slip, 26th Floor The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. (202) 566-2549. : DHS OIG agreed with this recommendation. These actions address the intent of our recommendation. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) DHS OIG agreed with this recommendation. Main Navigation. An official website of the United States government. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. (LockA locked padlock) Office of Counsel (OC) Suite 400 875 15th Street, N.W. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. (800) 869-4499 DHS OIG agreed with this recommendation. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Actions Needed to Address Long-Standing Management Weaknesses. OIG's Role The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Official websites use .gov The headquarters also houses the main administrative and support staff . 501 I Street, Suite 9-200 We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . Fax: (202) 616-4532, Phone: (202) 616-0645 DHS OIG agreed with this recommendation. Oklahoma City, Ok73105 Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region DHS OIG agreed with this recommendation. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. DHS OIG agreed with our recommendation. Menu; Search; En Espaol; They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Report West Virginia Recipient Welfare; Report Health Care Crimes; Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. A lock Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. or https:// means youve safely connected to the .gov website. . OIG is headquartered in Washington, DC, and has three regional offices. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. Relator knew that management was assuming each camera had a 90 degree field of view. (312) 730-1620 2400 N Lincoln Boulevard Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 Fax: (703) 413-1833, Phone: (703) 413-1855 JCK Federal Building > Agencies Fax: (404) 588-3871, Phone: (617) 748-3218 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. An official website of the United States government. 1999 Bryan Street, Suite 1440 Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions Each Regional Office is led by a President-appointedRegional Director. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. Such processes should include (1) developing a strategic plan that documents goals, objectives, and performance measures; (2) developing annual performance plans that translate strategic priorities into outcome-related goals, objectives, and performance measures; and (3) collecting and using data to assess progress as well as identify areas for improvements or corrective actions. A .gov website belongs to an official government organization in the United States. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. HHS Headquarters. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Midwestern Region In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Fax: (313) 226-4006, Phone: (915) 745-1654 TTY 1-800-745-5555. The Inspector General also communicated this expectation in an agency-wide email. . Teri Lewis, Assistant Regional Inspector General for Audit Sam Nunn Federal Building Fax: (915) 577-9012, Phone: (713) 718-4888 Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Find direct contact information for DHS, its component agencies, and specific programs of interest. The time it takes to complete reports increased over the 4 fiscal years we assessed. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. 7. . A .gov website belongs to an official government organization in the United States. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . or https:// means youve safely connected to the .gov website. We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: (202) 616-9881, Phone: (202) 616-4550 245 Murray Lane SW Ben Sanders, Assistant Regional Inspector General for Audit The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Fax: (415) 355-2731, Phone: (520) 620-7390 A President-appointed Regional Director leads each office. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. or https:// means youve safely connected to the .gov website. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Share on . Main Navigation. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Share sensitive information only on official, secure websites. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Receive the latest updates from the Secretary, Blogs, and News Releases. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. Media inquiries and department press contacts. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. An official website of the U.S. Department of Homeland Security. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. Sacramento, CA 95814 In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. About Us . Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). 794.7788 401 W. Peachtree Street N.W. Fax: (703) 413-1833, Phone: (703) 413-1865 Children and Youth (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Official websites use .gov Fax: (202) 616-4532, Phone: (202) 616-4620 DHS OIG agreed with this recommendation. Fax: (817) 385-2080, Phone: (303) 335-4201 We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. GAO was asked to review DHS OIG's management and operations. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 Answers to the most frequently asked question about DHS and its programs. Please direct all media and/or general information inquiries to OPA. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. DHS OIG agreed with this recommendation. U.S. Department of Health & Human Services No. Eastern Region OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Field Office Location. Chicago, IL 60604 Information and guidance about COVID-19 is available at coronavirus.gov. Secure .gov websites use HTTPS DHS OIG agreed with this recommendation. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Email. Fax: (212) 908-9035, Phone: (415) 355-2740 U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. singers with 5 letters in their first name,

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