"The bulk of my industry related education has been on the job training. I feel that this role with Dnata is a perfect step in my career now, and for the future. This site is protected by reCAPTCHA and the Google The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. ", "That is a great question, and I appreciate that you consider continued education options for your employees. Be sure to research the kind of environment offered in this position before the interview. Every week there are new volunteers and new individuals with a range of needs. "I naturally take on a leader and mentor-ship type of role with my co-workers. However, being a dynamic leader can make you a proponent for change in the organization. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. I interviewed at Dnata (Manchester, England) in Oct 2022. Report. Are you able to be productive in any environment? Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. I see that you have operations management positions open. - What is the company's primary goal for this position in the next 12 months? I was also processed for final interview. The you ill have a hirevue interview. The interview process at DNATA is long and strenuous as there are many preliminary rounds. I was also processed for final interview. Dnata Pax Service Agent Interview Questions | Glassdoor Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Completing pre-boarding checking procedures before passengers and flight board planes. Perhaps they have multiple departments or locations. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. "In the past few years I was able to upgrade my education while still working full time. Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Talk to the interviewer about your ability to create a variety of potential scenarios. Followed by 2 technical ,1 managerial round. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. When factoring in bonuses and additional . Adept in general accounting and finance transactions. Productive and and excellent work place. per informarci del problema. I applied online. an. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Also, what types of career growth opportunities would follow this position? Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Most frequently, I read Pavement Publications. Even if you're not leading a team, you can still demonstrate the qualities of a leader! {%selectedMarker.country%} Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn Be sure to include capabilities that will potentially benefit this potential new employer. The process took 3 days. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. 3 round of interview. dnata Interview Questions & Answers | Indeed.com Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security This was disgusting behavior from an interviewer to question my integrity. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. The higher priority tasks, I complete first. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". At this moment, if I could choose any course to take, I would pick XYZ. ", "I have a balance of experience between public and private transportation. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. Amongst other general interview questions, I was tested on what do acronyms stand for. Glassdoor users rated their interview experience at. to let us know you're having trouble. ". I read through the job description for those and am interested in working my way into a role like that with Dnata one day. We do not have advertisements on our pages but we do try to make money through paid-memberships. Dubai United Arab Emirates Questions were about math, eye sight, english Grammer and passages but very tricky. After a week, I was called to report to start my duty. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Please help us protect Glassdoor by verifying that you're a Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I applied online. It is okay to brag a little bit when answering this question. questo messaggio, invia un'email all'indirizzo Employee referral22 %. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I believe there are always opportunities for leadership - you have to keep your eyes open! naar ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. Dubai Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". Interviews for Top Jobs at Dnata. P.O Box 522, Flight Catering This interview question allows you to demonstrate your ability to be a self-starter. I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Our interview questions and answers do not represent any organization, school, or company on our site. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. After a week, I was called to report to start my duty. The interview process at DNATA is long and strenuous as there are many preliminary rounds. . Offering ground handling, cargo, travel, and flight catering services in 35. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. Employee engagement went up, and some powerful connections were made. | . The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". I appreciate diversity in the workplace! 5 Dnata Customer Service Agent interview questions and 5 interview reviews. ", "Without safety in the workplace, there would be complete chaos. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. para nos informar sobre o problema. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. We will get enough time to answer the question and no need to be hurry. Lamentamos The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Think about what bothered you about this person and how you were affected by their behavior. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. Free interview details posted anonymously by Dnata interview candidates. I have three years' experience in public transport and four years' experience in private transportation. I would be delighted to work at Dnata. Si vous continuez voir ce Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. ", "I am currently making $100,000 per year with two bonus opportunities. I applied through college or university. With that said, I can certainly work in an unpredictable environment from time to time. My high grades and great discipline will make me a strong fit for this role with Dnata. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Interviews for Top Jobs at Dnata. ", "That is a great question! Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Every new dnata employee, regardless of location or company, receives consistent training on their first day. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). However, we take things well beyond that initial induction. Free interview details posted anonymously by Dnata interview candidates. Any current certificates and tickets are helpful to bring with you to the interview. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Followed by 2 technical ,1 managerial round. I feel that this particular position would take my career exactly where it should be. I applied through college or university. The recruitment coordinator immediately called for an initial interview after passing the paper screening. How to Answer: Why Do You Want to Work Here? It didn't take much time before our manager noticed this particular individual was slacking. What is a typical day like for you at dnata? the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . We understand that discretion is one of the measures of excellence. Upvote 14. It's important to be able to professionally give and receive feedback.". P.O Box 522, Vice President Commercial dnata Customer Service Representative Interview Questions - Indeed If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Share with the interviewer which skills you value the most. When workloads increase, stress levels do too. focused in Specialized Sales, Merchandising and Marketing Operations. Dnata Interview Questions (2023) | Glassdoor We do not claim our questions will be asked in any interview you may have. Vocational or Diploma (12+2 or equivalent) desirable but not required. With that said, I love to learn about new resources. It's a better way to conduct such interview method. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Questions and Answers about Working at dnata | Indeed.com First you will have an assessment test which is basically you need tackle the time limit. First, we get everyone off to a common start. Read our Terms of Use for more information. Your company is forward-thinking and progressive. Answer dates might appear two to three weeks before they were published. Talk about your education experience and be sure to highlight any areas of excellence. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". Fill out a form. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. This question can be a tough one because everyone wants to be liked and considered personable. Take a few minutes to bring your resume to life for the interviewer. Contact Us | dnata The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. Sorry I couldn't remember the acronym for one! Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Wenn ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs 1 Dnata Pax Service Agent interview questions and 1 interview reviews. The next question was what does API stand for, which I gave the answer. Lamentamos pelo inconveniente. Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. What is the interview process like at dnata? | Indeed.com I will always be myself and keep my integrity first. excuses voor het ongemak. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Get started with your Free Employer Profile. "I handle stress very well, and when you call my references, they will attest to this fact. I link the questions down below. Onze Careers | dnata United Arab Emirates Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Other times, we will mindfully move a job for last because we feel that it makes the most sense. . If hired at Dnata you can be assured that I would exceed your safety expectations. - What do you see as the biggest change in this industry over the past 3 years? Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. - Is this a replacement search or a newly created role? Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. This question challenges you to think about how you act as a leader in your daily life. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Written and technical interview conducted. First you will have an assessment test which is basically you need tackle the time limit. The next question was what does API stand for, which I gave the answer. Ground Handling | dnata The most reliable source that I utilize is 'Transport Topics.' If you continue to see this dnata interview questions & answers | Indeed.com Self-motivated individual and strongly believes in teamwork. I couldnt complete the last two. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. Are there particular types of situations that you find distracting? It felt great to accomplish so much and receive recognition for my dedication. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Discuss your preferences with the interviewer. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. Talk to the interviewer about this specific task and what it meant to you. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Philippines, {%selectedMarker.primaryContact%} United Arab Emirates, Corporate Communications The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. There were a few key takeaways from this experience. Working at dnata: 238 Reviews | Indeed.com You have a few leadership opportunities posted online. In my current position, I have had zero accidents in 3 years. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. How candidates got an interview. Some of my favorite recent projects have included X, Y, and Z. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. A potential employer will often base their offer on your current salary. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. If you want to ace your upcoming interview, practice with our topical-based interview question sets. It's great to see their excitement for what's to come, and their passion for the industry. Followed by 2 technical ,1 managerial round. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. The process took 4 weeks. Wir entschuldigen uns fr die Umstnde. "My interest is to have a long-term and successful career within transportation infrastructure. enva un correo electrnico a Would you mind sharing with me your favorite source for transportation-related news?". Everyone has something to offer using their unique qualities.". Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. What is the interview process like at Dnata? Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. dnata Airport Operations I would always choose honesty over lying, any day.". I planned four social events per year, and the turnout was always wonderful. Disculpa To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Recruiter contacted me11 %. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. The recruitment coordinator immediately called for an initial interview after passing the paper screening. I was asked did I google it? The process took 1 week. Dates shown above are approximate. dnata Employee Reviews for Customer Service Representative - Indeed There are also a couple of blogs that I follow including Transport Data and Transport Now. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. This training includes topics on transportation management, government policy and workplace safety.". I am not the type of personality to be pushed around on the job. The first interview at dnata. Simple and easy to understand the process. Fax:{%selectedMarker.faxNumber%} Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Aydanos a proteger Glassdoor y demustranos que eres una persona real. After you pass that portion, you will be asked to remain seated. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay

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