I am baffled by this. Enter a different account or get Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. I've also tried an O365 works account I have after . Send a test E-mail to the supposed user ID. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. While the account may be wrong, there may be other factors that can contribute to this error. Enter a different account or get a new one. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. To access this form, the user must be signed in with a Microsoft account. Also, you might have knowingly or unknowingly deleted your Microsoft account. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. It definitely is an Office 365 account that was being used to log in in the previous computer. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. That Microsoft account doesn't exist. Microsoft Rewards not working - Microsoft Community Cache in the Safari browser stores website data, which can increase site loading speeds. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! Then, check for previous emails from Microsoft. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. Created by Anand Khanse, MVP. Restart the device, and install from https://portal.office.com/account to get the correct version. Amazingly both messages are right but not well worded. But, I get a message saying "The Microsoft account doesn't exist. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. This is an easy fix that I could not find on the Microsoft support fo. "That Microsoft account doesn't exist. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. "That Microsoft account doesn't exist. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Activation error That Microsoft account doesn't exist - Office Connect and share knowledge within a single location that is structured and easy to search. The app needs permissions to use SharePoint,office 365 and outlook.com. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. I'm ready to switch to Linux. In this case, you can no longer access the Microsoft services associated with that account. Select the Time range (Id suggest you choose All time). The Microsoft account you entered does not exist - The Windows Club Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Do you need it? Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. To learn more, see our tips on writing great answers. How can a Microsoft account login (email address) both exist and not exist at the same time? Its a distinction not always understood by Microsoft own staff and associates. Aliases are also to be avoided if you want to get to the bottom of things. For Windows devices, try the following troubleshooting methods. I can sign into outlook just fine using my work domain email, but it wont work through power automate. The best answers are voted up and rise to the top, Not the answer you're looking for? During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Identify those arcade games from a 1983 Brazilian music video. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Enter a different account or get a new one" when opening outlook through Power Automate. HOW TO EASY FIX: "That Microsoft account doesn't exist - YouTube Click on the Start button on the left side of your Taskbar, and select Settings. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Here at Business Tech Planet, we're really passionate about making tech make sense. I hope you were able to figure out what was wrong with your account. It would best to check on that. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? We have problem with the sign in of an account. It definitely is an Office 365 account that was being used to log in in the previous computer. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. It says my account does not exist. I can't sign in to my Microsoft account - Microsoft Support document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Then the Problem was gone on Windows. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Slot in the Microsoft user ID that needs to be recovered. The initial step is to make sure that your Username and ID actually exist. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. More info about Internet Explorer and Microsoft Edge. Why is there a voltage on my HDMI and coaxial cables? Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Choose from the options provided on why you need a password reset, then click Next. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. So freaking annoying. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Hi so i restarted my HP laptop and i'm setting it up. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. Guiding you with how-to advice, news and tips to upgrade your tech life. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? These login loops can happen in software or on Microsofts web site in many different locations. Facts & prices for the new Microsoft Office. If you fill in a email address that is connected to a personal account as well as a work/school account, it will ask for what account you want to log in. Check your Microsoft account names under Email & accounts. This worked in half a second. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? 6. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Avoid attempting to log in with an Alias. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. How did you reverse your original choice? Can't log on using O365 account. 'That Microsoft account doesn't exist Copyright Windows Report 2023. Account "doesn't exist" when logging in - Microsoft Community It then asked me to create a password so I backed out thinking it wouldnt work. Choose the account you want to sign in with. If you are having troubles fixing an error, your system may be partially broken. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Making statements based on opinion; back them up with references or personal experience. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician After that, click on "Devices.". However, clearing the cached data will help resolve stored data issues affecting account access. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. That Microsoft account doesn't exist. Enter a different email address Fix: That Microsoft Account Doesn't Exist [4 Quick Ways] - Windows Report For email accounts, it should be within 365 days. Enter a different account or get a new one. That said, these aliases cannot be used to login into a Microsoft account. This prevents you from accessing any Microsoft service on your devices. I am having trouble scheduling an exam for MD-100. Thats it for this blog; thank you for taking your time to read our content. . Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. The steps below are on how to clear cached data on Google chrome. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. It only takes a minute to sign up. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Solved: "That Microsoft account doesn't exist. Enter a dif - Power Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. Enter a different account or get a new one. Microsoft doesnt explain that difference very well, or at all. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Why does it say "Your Microsoft account does not exist"? - MUO Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. Below is a guide on clearing the cached data on the Edge browser. I know the account is valid because it is the same one I am using in this forum. Ok. This is absolutely maddening. If you are having troubles fixing an error, your system may be partially broken. For the question by Ramhound see. My answer is to jettison Microsoft for something that works. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Windows 11 how to upgrade. Message says "The Microsoft account doesn't exist. Enter a different See, Step 2: Check products or services where you used your Microsoft account. Check products or services. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Type the security code intoVerify your identity,then selectNext. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. You can also verify by asking close contacts to whom you have emailed from that account. Super User is a question and answer site for computer enthusiasts and power users. 2. , It looks like theres already an account with. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. There is nothing that tells me what types of things I can enter. It was not necessary and just interfered with her sign-in under her work account. Office 2021 all you need to know. That Microsoft account doesn't exist. Enter a different account The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Request a security code to be sent to the phone number or email you used. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Choose the account you want to sign in with. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Is it correct to use "the" before "materials used in making buildings are"? Remember, if that fixes it, you can always add the account back in later. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. You can unsubscribe at any time, of course. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. A Office 365 account is used for activating Office, not to logon to Windows. I know the account is valid because it is the same one I am using in this forum. Microsoft will permanently delete any account which has not been active for the past 2 years. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Maybe this helps. I believe I've got the bottom of it. Well, cached data stores all previous elements of data preventing access again. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. WDAGUtilityAccount: What is it & Should you Disable it? Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? I had an email and trying to log in and it says - answers.microsoft.com Microsoft Edge is another popular browser that many users use when they have a Windows computer. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. What is so difficult that Microsoft doesn't recognise a valid account? That Microsoft work or education account doesnt exist. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. I know the account is valid because it is the same one I am using in this forum. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. Asking for help, clarification, or responding to other answers. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. Microsoft O365 accounts conflict with Microsoft regular accounts? If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. If so, please select work or school account and . Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. Go to https://portal.office.com/account to check which Office version and edition you have available. Enter a different account". Click on More options, illustrated by three dots. It says that Microsoft account doesn't exist, but upon creating a We'll ask where you'd like to get yourverification code and selectNext. You only need to follow the steps carefully, and you should be able to sign in to your account again. every time I try, I . Its quite possible for someone to use the same email address as both a work and personal Microsoft account. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. Date: April 2, 2021Tags: Microsoft Account. From there, click on "Users.". Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. A local account is like setting up another user, but it's only on that one computer. Once the account has been created, you can start using that Microsoft service again. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. At the moment, neither error message nor the logins show the important difference between the two types of login.

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