See the Best Services in 2022 as rated by Australians on ProductReview.com.au. My Ticketek; Gift Vouchers; My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. i hope they fix it soon :,). Their customer service to follow up and right the problems is poor. ticketek marketplace fees. To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. Fees. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. No, we are unable to offer refunds or cancellations. I can not believe in this day and age HOW BAD this company is. I don't have an email address or access to a computer. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) I accidentally bought extra concert tickets and wanted to sell them. i had purchased tickets to mix fm concert at sandstone point hotel,the concert was covid posphoned until may 22 2021.I had a printed ticket,When i went to go to the concert i called the venue the day before and was informed that the concert was brought forward to Dec 14 2020 nad had already finished,It was also renamed (sunset sounds).As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid rescheduling. Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Keep in mind that you should make your request within 60 days after the event date. Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . we hold on to your ticket until payment is received and any fees are clearly outlined. Then I sold them in minutes on Tixel. Would I ever get the tickets! It's a great practice to set a temporary password in your Ticketek account before doing If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. ticket, At times, you will have to visit another website to confirm your purchase. Not all event tickets will be available to . Ticketek Australia Reviews | Read Customer Service Reviews of premier Dealing with the same thing atm. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. (Not all concert tickets are able to be sold on this service, for some reason. A truly digital company, ticketek.com.au is Australia's . Maybe you can give it a try now and hopefully it works for you. The lounge open 30 minutes prior to the main arena doors on an event day. Appalling service. 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. Note that the price is $41. The Radiation Pressure Is Given By, If this actually happens, how are you going to book the tickets? Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. Australian F1 2023 - 4 Day Pass. When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. Ticketek - With over 40 years' experience ticketing the biggest live events and venues. I want an refund, yet there is no way I can get it. The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. 1,310 reviews. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. Why does Ticketek Marketplace charge fees? privacy policy. you can't make. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. [2022], Ticketmaster vs Stubhub: Which Is Right For You? ViralTalky's team of content writers regularly helps write high quality content. https://marketplace.ticketek.co.nz/. We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! Tixel is a safe ticket marketplace to trade tickets from Ticketek. Tixel supports these tickets as well. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. ensure that we can accurately measure how our website is used. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. Wow, I hope it doesn't take that long. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. @Ticketek_AU + scalpers . etc.WHERE IS THE ACCOUNTABILITY? Functional cookies I went to the Sydney CBD Westfield HQ outlet of Ticketek, and they charged me $68 for the ticket then $7 Ticketek Fee + 1.95% Visa/Mastercard Ticketek Outlet Surcharge fee. All rights reserved. Failing that you'll receive a full refund. Unknowingly, I was obviously redirected to the resale site where I paid $949.51. If your But, when you add delivery charges and extra fees, it just gets expensive. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? Once you are sure about the event, tap on the get tickets option and it will first take you to select seats. Ticketek UK Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. Now you can communicate to Ticketek Support through this site. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). I only contacted them about it 4 days ago. 30. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma I included links and explained my exact process, so they could identify weaknesses in this process. I sold some tickets in January (17th) and it took two months (March 22) for the money to get into my account. Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. ticketek marketplace fees - buburayam.asia + I had to pay listing fees + I had to pay a $100 administration fee. If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. I have now received a final response on 4/5/21 (3 months after my initial enquiry). Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. . The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . im really glad its not just me whos having this issue! 0. Is buying tickets from Ticketmaster safe? Sell tickets directly from your Ticketek Account. Avoiding TICKETEK Fees? - Finance - Whirlpool.net.au I will NEVER buy tickets from this company again! Tickets from $75. With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. $100. If not using Ticketek Marketplace please also consider the below. I sent a message via the website and got the pdfs a day or so later. Here are 8 tips for writing great reviews. All Tickets. No upcoming About Us | Ticketek Australia ticketek marketplace fees . If you have an event in mind, you can use the search bar and find the event through the event name, venue, and few more filters. So this also means that not only have I paid extra for my tickets, but they may even be dodgy. Date of experience: August 27, 2022. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. What is Ticketek Marketplace? - Ticketek Australia Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. Scroll down and click the big "Sell Your Tickets" button. So thanks very much! The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. Firstly, create an account on Ticketmasters app or website. Get paid hassle-free, directly from Tixel. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. Visit https://marketplace.ticketek.com.au/ for more information. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. Dealing with this right now. . Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . The Ticket Merchant | Australia's Favourite Ticket Marketplace Bank details are correct and theres also a current credit card number that the refund can be processed against. Barcelona vs Aleague all stars ticket, bought from Ticketek. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) ticket I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Ticketek Voucher: $25 OFF Mar 2023 | Nine I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. Theyre so damn dodgy. In business since 2010, we are the original broker services automation platform. My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. About Ticketek. . I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. Choose how your checkout appears for attendees. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. All; . Ticketmaster vs Ticketek Which is better? Pay lower fees. Report. Couldn't be easier. Sell tickets directly from your Ticketek Account. How to resell a Ticketek ticket. Ticketek is one of the major ticketing Clunky unhelpful booking site for Mary Poppins Melbourne. to then often have to go to their desk at the venue to follow up the issues. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Has anyone had any luck getting their money back after complaining to the ACCC? So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. Verification can help ensure real people write reviews about real companies. Buy guaranteed tickets for sold out events at a fair price. Just a thought.) That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. Ticketek Australia you're a pathetic poor excuse for a company. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Very disappointed considering this was a direct link from the ticketmaster website, I thought it would be legit. Lower fees. In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. 2 x Lorde tickets for Sydney Aware Theatre Tuesday 14th March 2023 This meant that I had to sit & concert was standing room only. Service Hours: 7 days, 9:00 am to 5:00 pm. Oakdale Middle School Staff, Your email address will not be published. mobile tickets. Ticketek Australia | ProductReview.com.au Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. Ask a question about Ticketek Australia in Services. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. But the question is, which among the two sites offers promising services for you? Visit the Ticketek site and tap on the sell your ticket option in blue. NBA Finals Sports. Less missing out, more going out. Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. Sell tickets on Tixel | Tixel So I hope it will turn up! . Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. Requesting a Refund. This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. There is a Box Office located at West HQ. . Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. And it has now been 17 days. account" option. I put in an online request on ticketek a few days ago but haven't heard anything back. What this company did is the following; I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. Tixel has helped hundreds of thousands of people change their plans without getting Idk but if anyone knows how the hell to get in contact with them then let me know. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. Featured Events. to then often have to go to their desk at the venue to follow up the issues. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. If you can buy tickets somewhere else, do it! You will have to visit Tixel to sell your ticket as you cant directly sell your ticket through Ticketeks website. I sold my tickets on Gum Tree with mo problems at all. Axie Infinity: Origin is now available to play via Mavis Hub! Kids in primary school selling tickets for a school play do a better job. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Then I looked on Trustpilot at their reviews and really started to worry! These tickets Ticketmaster Resale | ProductReview.com.au Travancore, VIC. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. Third-Party Resale Tickets: Everything You Need to Know. Ticket resale in Melbourne | Tixel It goes against our guidelines to offer incentives for reviews. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. I tried selling my tickets there and they never got purchased. Ticketmaster vs Ticketek: Which Is Best For You? [2023] Refunds, Payments and Exchanges. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. Create an account to follow your favorite communities and start taking part in conversations. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. Wife tested positive on 13th. TEG has today announced the launch of Ticketek Marketplace, an ethical ticket exchange for Australian consumers. I have the same problem and no where to report or contact. Tickets were fully refundable so asked for refund as we couldnt see the match on 15th due to quarantine. listing page. etc. Ticketek Marketplace Help; Buyers FAQs; restrictions.empty. Sold my tickets on ticketmaster resale and got my money in the bank within 9 days. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. No contact details to chase, so far no tickets. Set the price. sports, food & drink, arts, festivals, conferences, seminars, and more. If you bought it They 2023 Trustpilot A/S. Ticketmaster Resale Australia Reviews | Read Customer Service Reviews Oct 21, 2021. Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? Adjust the price slider to $1. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Search. After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. What Is Tixel? Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. [2022], Gametime vs Ticketmaster: Which Is Better For You? StubHub Ticket Marketplace - BYU Tickets Home Sun 2 Apr, 23. 1.) Companies can ask for reviews via automatic invitations. Ticketek Australia Ticketek does a terrible job of managing this chain of private parties. By the 10 days, I meant that they said I would he given the money 10 days after the match. The lounge open 30 minutes prior to the main arena doors on an event day. In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. Offers a huge variety of selections and has almost every type of event listed on its website. 10 business days I think is more than fair. As it got closer to Christmas I started to worry, as they were to be presents. By purchasing a ticket, you agree to be bound by these Terms and Conditions. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. 55 Plus Rentals Abbotsford, . Ticketek acts as a good global leader with technology in ticketing. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because to find the link in order to proceed with this listing. I cant attend the performance I have booked my tickets for. To preview, click "Buy Tickets". If you only have a screenshot (an image file) from a friend, but not the actual link Venue Info | RAC Arena ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. In the end I went to consumer affairs and they got it sorted. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now.

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