New pod arrived and looks exactly the same as . Virgin will remotely log in to your SuperHub and forcibly rename your 5GHz network to be the same as your 2.4GHz one. We follow the IPSO Editors code of practice to underpin these standards. 8p/m extra or included with Gig1 or Volt. Follow the on-screen set-up instructions. The weakest area in the house is on the first floor and out towards the rear garden (the Hub is closer to the front of the house). Pods should be spread evenly around the home, especially in rooms and open spaces where is more common to use Wi-Fi. then google it, you'll probably find that it is the same thing. Virgin suggests a manual re-connect if the doorbell wont re-connect on its own. Well, that's the theory. The big limitation is that both your 2.4GHz and 5GHz WiFi SSIDs need to have the same name and password. Delivered Tuesdays and Thursdays. Nope. Hard reset router for at least 30 seconds when it loads back up give the pods 24 hours and see if that improves. UKs fastest widely available broadband Plus, if you ever need us, were on live chat from 8am to 10pm, 7 days a week. , Your email address will not be published. youre eligible for a Hub upgrade if you order or upgrade to one of our Gig1 Fibre broadband packages. (And your first time is effectively free, as Virgin is offering a $5 account credit between now and July 16.) There are double Ethernet sockets on the Pod. This is the same underlying technology seen in rival products from Google, Amazon, Netgear, and BT. The Plume powered Virgin WiFi Pod is a hexagonal-shaped device (I am tempted to call it The Hex in reference to Wandavision), and its inelegant shape makes for an awkward fit alongside another plug. But there's one feature I've missed: mobile hotspot. Unlike traditional boosters, these new systems allow you to move around the house on a FaceTime call without dropping signal. The Virgin Media Connect app is the control unit for your WiFi that helps you get your Virgin Media broadband up and running. Up to 3 WiFi Pods if needed. Theyre coded to your router when you order them from Virgin. Unlike traditional boosters, which create a separate Wi-Fi network that youll need to join to benefit from the boosted signal, mesh networks seamlessly move your device between the nodes throughout your home. No setup fee. The apps available to everyone with a Hub 3, 4 or 5. If the connect lights flashing red, and the power lights solide white the pairing has failed. This pod plugs into a power socket and listens for WiFi signals from the hub. Otherwise set-up is a case of plugging the Pod in and waiting itll automatically see your router settings and network conditions, joining and extending your wireless network wirelessly, creating a mesh network. But, of course, if the pod doesn't have a great connection back to the hub, it won't be able to give you a decent connection. If you don't see the Personal Hotspot option in the Cellular menu, you may need to manually update your iPhone's carrier settings. Supercharged. (I did.) Re: WiFi Pod Keeps Going Green on 12-11-2021 16:28 You need to move your Pod nearer to the Hub so it can resync, and move it back. There is no one-off fee. Compare this to the speeds in the blackspot sans the WiFi Pod and theyd fall to average upload and download figures of 47Mbps and 58Mbps. Similarly, I couldn't find a way to access the BLE functionality. Nothing too loud, but you probably don't want to place it near where you sit. They're useful, but come with some annoying limitations. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. If your WiFi Booster is working but slowly, you can check your broadband speed or follow these steps to speed it up again: I had my old hub 3 plus booster pod and 1 v6 box replaced last weekend, after new hub was installed it took 3 days to appear in connect app, my pod would not connect and after a phonecall we were told we needed a new pod due to compatability issues with the old pod and new hub. You should also note that after your hotspot period has ended, the Personal Hotspot option will disappear from the Cellular menu. Virgin's Intelligent WiFi Pod is here to wipe Wi-Fi blackspots from existence, Kob began his career at What Hi-Fi?, starting in the dusty stockroom before rising up the ranks to join the editorial and production team as the Buyers Guide editor. When you activate the hotspot feature, it remains live until the end of the following day. The pods virgin uses seem to be rebranded plume pods: https://www.plume.com/homepass/shop They're known as wifi mesh systems - most of this sub seems to swear by the tp link deco m5: https://www.amazon.co.uk/dp/B071241G3R/ref=cm_sw_r_cp_apa_fabc_6HDVMMHTW57F2PNBATAQ badservice21 2 yr. ago Connect the coaxial cable to your new Hub and secure it with a spanner (this will be included when you receive your new Hub). Disconnect your old Hub (note: the coaxial cable will need to be unscrewed). Place them no more than one floor or two rooms away. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. The Boosters will then start copying the Hubs details. I usually split the names so that I always know which network I'm connected to. Here youll find all the help you need for Virgin Media related problems and issues. endstream endobj 4 0 obj From there, the setup is nice and simple. Each service has a minimum contract length thats shown in your basket. To activate it again, you'll pretty much need to repeat the entire process (sign into your account, buy the add-on, and so forth). The pod can get warm, there is a fan on the back of it which makes a light whirring noise. Virgin says that managing your new mesh network will be handled using the existing Connect smartphone app. If you have a big home, put a pod in every room and you'll have fast WiFi broadcast everywhere. Move closer to the BoosterTry moving to a different room or closer to the Booster before connecting the device Notify me of follow-up comments by email. He gave it to me and said I just plug it in and it works. Got one of our newer WiFi Pods instead? So, for example, if you fire it up at 9 a.m. on Monday, you've actually got until midnight on Tuesday -- effectively giving you two days for the price of one. That's 60 per year. When you click Finish on the final screen your wireless set-up is complete. And the more speed your Hub gets, the more your WiFi can do. (Turns out there's already a bookmark in there called My Account.) Make sure you choose an internal wall, free from obstructions, such as: cupboards and shelves with lots of ventilation. (Optional) Connect one of your Plume pods to a LAN port on your modem-router combo box via the included Ethernet cable. If you've requested an upgrade, you'll receive a new Virgin Media WiFi Hub in the post. endstream endobj Scanning Virgins Troubleshooting section and there can be issues with Ring doorbells, too. We also expect our journalists to follow clear ethical standards in their work. We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. Virgin says the best area for placement is a) out in the open and b) around halfway between the router and the blackspot area, though obviously theres room for adjustment depending on the location of mains sockets. Yes. Virgin Media Hub 5 Installation and change WiFi Network Name and Hub 5 WiFi Password Lurgs How To Guides 71.2K subscribers Subscribe 47K views 1 year ago Virgin Media Hub 5 & Virgin Tivo. Meet the Hub 5, ready to serve up Gig1 Fibre Broadband, our fastest most reliable WiFi yet. Naturally, the speed is limited to whatever the pod can negotiate with the hub. If it doesn't request another pod as you can get up to 3. Virgin Media is taking a dual-pronged approach to eliminating dead zones from your home, Virgin Media is giving away an amazing Google freebie to all customers, UK broadband boost: finally, some good news about your internet speeds, The new bundle, dubbed Intelligent WiFi Plus, is free to some customers and 5 a month for others, BT Whole Home Wi-Fi review - Boosting your broadband is now cheaper, Nest Wifi review: Fixes your broadband, saves you buying a Google Home. Indeed, if you venture into Settings, you'll notice a complete absence of the Personal Hotspot option. \, Follow these simple instructions to install the Booster. Move the Booster to another socket ideally an internal wall. the combo of new Hub features and Wi-Fi Pods provides a step change in . Using this app, which is available in the Google Play Store and Apple App Store, customers will be able to test the strength of their WiFi signal in each room, manage the number of devices connected to their home network, pause devices handy when the children are up past their bedtime, and access customer support to help resolve any issues. Jeff Dodds, Chief Operating Officer at Virgin Media, said: Intelligent WiFi Plus is our most advanced and impressive WiFi service to date that will help remove broadband blackspots and bring faster and more reliable speeds throughout the home. If you currently have a Hub 3 or older model (including the Superhub 1A, 2A etc.) It's also quite large - and might block the plug next to it. You can now unplug the larger Booster and move it to where you need in your home. The wireless and power lights will start to blink. Fully locked to the router they are assigned to and they can't be changed on the users end. I had my old hub 3 plus booster pod and 1 v6 box replaced last weekend, after new hub was installed it took 3 days to appear in connect app, my pod would not connect and after a phonecall we were told we needed a new pod due to compatability issues with the old pod and new hub. Virgin Media has announced two upgrades designed to boost Wi-Fi signal throughout your home for those struggling with dead zones not reached by their router. Virgin Media X Plume. For me, stability has improved in weaker areas, coverage is better and there have been fewer connection issues. That is a solid increase, reaching levels in the furthest part of the house similar to those from a couple of metres away from the router. Then switch the power on. People are using the web to socialise more, game, hold meetings over Zoom, as well as stream video and music. So my questions. Our staff members must strive for honesty and accuracy in everything they do. Two additional WiFi Pods can be added for those with bigger homes. Theres also the Virgin Connect app (iOS/Android) to check on the health of the home Wi-Fi as well as search for any blackspots. GEG4Dcb>%!5Up]@K&HZKAl,VlIsjkv]Viu8y($f9wA{)d*!^z'f5-x'tU_ $\s 8:6P~t764tckGUGi?|Z*I.c`\>TBrSrCI ^@l87HQm6zH v:[w] ~As-IBGInY*2^B+-?l@QhVL`.5XroI$#7&Y0|3zQjn *^"smv'=cum:G(Q4yoa!0 H[ This light will also flash quickly. If you spot any other LED colours or notice it didnt blink during set-up, you may have an issue. Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. Your response will then appear (possibly after moderation) on this page. And on 2.4GHz. Virgin WiFi Boosters can help tackle WiFi blackspots and are perfect for places where your existing home network won't reach. Confusing info about that? So whether it's technical issues, hub problems or you need support, well help you with our complete set of general help guides and answers like our billing and payments help guides. Check the Ethernet cable is securely connected from the main Booster and the Hub. Is adding yet another broadcast to the mix such a great idea? Press and hold the WPS button on the larger Booster for about 10 seconds and release it. Pretty crappy! "When I plug the pod in halfway between the garden and the hub" guess they're okay as long as you have sockets in the middle of your lawn? You won't be able to connect Powerline adaptors, using HomePlug technology, to your Booster network. 3 0 obj<>stream By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For example, Plume boasts that its system continuously learns from your use and performs self optimisations to keep things running smoothly this includes automatically detects the brand and model of your connected devices, ensuring your beloved devices are given capacity to run at full potential. Plume recently launched a new feature, dubbed Sense, that transforms its existing SuperPod hardware into motion sensors to alert you when a potential intruder is moving around the house when all family members are out-and-about. He writes CNET's popular Cheapskate blog and co-hosts Protocol 1: A Travelers Podcast (about the TV show Travelers). Your WiFi password, network name and other details can be found printed on the underside of the router. If so the Pod can be replaced at no extra cost. 18 month contract. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Switch to Virgin Media and Upgrade your existing connection with one of our broadband packages. Is this booster on some kind of subscription? Pick a category to get started. . The Power light will come on and the Connection light will flash amber. Now, press the sync button on the second Booster for 3 seconds. Gig1 Fibre broadband provides you with the speed you need to stream, zoom or game to your hearts delight. Tap Add Set up device New device. The Boosters are paired correctly if the connection lights (arrows) and the WiFi light are off. They don't seem to work with other ISPs, and there's no management interface to factory reset them. Want to update or remove your response? WiFi Pod Compatability. At least 20Mbps download speeds in every room or 100 one-off credit. This may include adverts from us and 3rd parties based on our understanding. You can also tap Wi-Fi Password if you want to modify the random one created by the service. A light should flash quickly. If you can get / afford multiple pods, they should form a mesh network to create a higher throughput backhaul. Youll know when the copying process is done as the wireless light on the larger Booster will stop blinking and go off. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, youll still be charged 30 for this service. Some of my gadgets get confused when there are multiple networks with the same name. The wireless and power lights will start to blink. Required fields are marked *. Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) Port 53 is open on the device - but doesn't seem to respond to anything. If you want to boost reliability, its a good upgrade, but if you want much faster speeds, opt for a different mesh system. Rick Broida is the author of numerous books and thousands of reviews, features and blog posts. Wi-Fi connections would become noticeably weaker here. Basically none. View Details & Updates. As part of the Plus service, you get a WiFi Pod for an additional 5/month. If they sourced a decent hub with external antenna - rather than the crappy Arris product they use - their customers would have better WiFi without the need to pay for more gadgets. A WiFi router enables you to connect wirelessly to the internet from anywhere in your home on any internet-enabled device. Press and hold the WPS/Virgin Media button on the Hub until the lights start blinking. Virgin will supply customers up to three WiFi Pods in total, but each time the customer needs to setup and check coverage before an additional booster will be sent out. You can now unplug the additional Booster and move it to where you need in your home. 2. Video guide prepared by Luqman Khanhttps://www.luqman.euHere is with how to self install virgin media pod. They're going to be 5 per month for up to 3 pods. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. Virgin media pod is an intelligent #wifi extender that helps #internet reach black spots within your #residential and #commercial property.It is super easy to install. Here's how to access it: Step 1: Sign into your Virgin Mobile account. Virgin Media promises speed gains of up to three times in hard to reach areas thanks to intelligent Wi-Fi extenders. Its unclear exactly how many of the systems developed by Plume (and available from their own SuperPods system) will be available to those who sign-up for the Virgin Media-branded version of these mesh network gadgets. Now insert the Virgin Broadband Wireless Set-up CD into your computer's CD drive. Virgin Medias shiny new WiFi Pods are powered by mesh network subscription service Plume. So run a patch cable down to your shed, plug it into the Pod and you have a WiFi extender. ), Preview: Virgin Media's Intelligent WiFi Plus Pods. Available to Virgin Media customers with the Hub 3 and Hub 4 routers, is the Pod the Wi-Fi saviour youve been looking for? O2 sim. how the Plume adaptive WiFi works in their whitepaper, Join Virgin Media and get 50 bill credit, Dual-band, dual-concurrent radio operation. Learn more. No setup fee is available on all bundles, broadband & phone, and broadband only packages until 2nd April 2023. Both of these boosts, designed to improve speeds to all devices in your home, will be available free to some customers while others will need to cough-up 60 a year for the privilege. Sign in to My Virgin Media to check your existing package and upgrade your service today. Terms of guarantee vary by provider. When I plug the pod in halfway between the garden and the hub, this is the speed I get at the bottom of my garden: Finally, plugged into the pod's Ethernet: As a basic WiFi extender, they work. Plan ahead. Enjoy great WiFi coverage thanks to four built-in antennas that extend and maximise your WiFi coverage around your home. On your phone or tablet, open the Google Home app . But the basic tech works. Despite being rebranded Plume devices (see below) you cannot use the Plume app to manage them. (not very secure I know). The Hub 5s casing is made from 100% recycled plastics, so not only is it our most advanced Hub yet, its nicer for the planet too. If you have a big home, put a pod in every room and you'll have fast WiFi broadcast everywhere. Having had the WiFi Pod plugged in for nearly six weeks, the performance is what the Wi-Fi Doctor ordered. (Or subscribe to this Atom Feed. Leave for around 15 minutes to pair up to the smaller Booster and download the latest software updates. Virgin is also using the older Wi-Fi 5 technology, rather than Wi-Fi 6, as used on the far more expensive Orbi RBK852. and independent advice on what to buy. Fastest WiFi guarantee of any major provider However, for iPhone owners in particular, it's not immediately clear how to enable the feature. The power light (dots) will stay on. Adaptive Band Steering indicates which frequency range out of 2.4Ghz and 5GHz a device should be on. My maximum speed has dropped, but that's a fair sacrifice for vastly improved speeds elsewhere. Then scroll down to Manage Mobile Hotspot and tap it. Additionally, there's no plug pass-through, so this will take up a socket in your home. Well, that's the theory. Virgin Media have provided me with a test unit of their new Intelligent WiFi pods to review. That's what I'd normally expect to do myself with any other booster. Virgin Fibre Areas only. So second hand ones dont work Im afraid. Be sure to position pods in central locations along the . Your email address will not be published. You can use the Virgin Media Connect app to scan your home and smooth out any snags. In practice, tri-band systems are much faster. At which point, it may be more cost effective to buy a decent router or your own mesh system. Further exclusions & legal stuff apply. Read ~6,781 times. The aim of these Pods is to extend the reach of Wi-Fi within the home and make speeds more reliable and faster. Priority is a service from O2 that current Virgin Media customers aged 16+ can also use. For many, this is an easier (and cheaper) upgrade compared to buying an entirely new mesh system. Now other devices in the immediate vicinity should be able to connect to your iPhone. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. A few more extra things to note about the WiFi Pod. Some reading suggests that these pods come pre-configured from Virgin (they configure it to your own SSID's before it's posted out.) Volt M250 Fibre Broadband . However, if you have Ethernet in your home, you can connect the pods to the Ethernet jacks in the home and that backhaul traffic will travel over the Ethernet cable. Trusted Reviews is supported by its audience. At the bottom of my garden, without the pod, this is what I get on 5GHz: 1. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. And away from interfering devices with a motor like a washing machine. From setting up new or existing Boosters, to fixing any troubleshooting issues, here is your step-by-step guide. Reduce connection problems on multiple devices. Tap to select that option, and then tap Update. Now switch it on. Experienced in both magazine and , Unbiased and independent advice on what to buy, Virgin Intelligent WiFi Pod price and availability, You should buy the Virgin Intelligent WiFi Pod if. Virgin Media is home to the UKs fastest widely available broadband. It can be moved between rooms at a later date. It comes at a cost of 5/month, and in the short-term thats easy to accept; over the course of a few years it might sound a little too steep. If youre experiencing poor WiFi coverage in your house, or office, then a WiFi Booster will help: When ready to be paired, the Connection light will flash red. 1 Reply More posts you may like r/VirginMedia Join 6 days ago Available with M50 broadband or faster. Pretty good! The latest generation of WiFi technology takes advantage of dual band reach for guaranteed speed, coverage and reliability and less WiFi lag. For verification see virginmedia.com/fast. (See below if you run into trouble.). New live support hours are Monday to Friday, 9 am - 6 pm GMT. x v }GnZVmm-j-^mCOo~G?w}K_g>}Cx{Moxk^E/xs=IOxczG. With more people staying indoors, home Wi-Fi has taken a battering. If you purchase through links on our site, we may earn a commission. Virgin Media WiFi Hub; Intelligent WiFi Technology; 132Mbps 264Mbps average download speed; 20Mbps 25Mbps average upload speed; About your speed. Terms of guarantee vary by provider. There are two Boosters in your pack. WiFi guarantee included at no extra cost and up to 3 WiFi pods if needed, . Go to our WiFi Pod installation steps. In order for plume pods to work effectively, the SSID cant be split. They're also meant to come with ad-blocking and speed-testing. When settled, move to desired location. Step 3: There's only one option here, and it's $5/250MB Daily Mobile Hotspot. From there, the setup is nice and simple. Yes. Choose a home.. You can read about how the Plume adaptive WiFi works in their whitepaper. Simply plug it in, turn it on and let it #sync or integrate with the router.