"We will continue to remind our community about the importance of account security and updating their passwords.". In all cases, the fraudsters demanded to be paid directly, rather than through the app. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. With shipping and complicated seller fees, it felt like a chore. I sold 2 of the exact same things for the same price to different people. Yes, USPS Regional Boxes Are Discontinued. It was removed by the firm in a few hours and her password was reset. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. It's a pain, I hate PayPal payments. As a seller, you must update your account that you are shipping with Depop to qualify. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. With Paypal, you can get a hold of an associate through their live chat message center. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. They are inclusive, diverse, progressive and creative. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. Some people may suggest taking the transaction privately to avoid paying fees. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. There are many things you should know before selling on any marketplace. Want to Shop More Sustainably? The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. Find out more about how we use your personal data in our privacy policy and cookie policy. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. You can simply adjust your listing and post it again. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. Why Etsy dropped $1.6 billion on Depop. Let us help you. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. Fee Breakdown: - 10% Depop fee In some ways, Etsy shares a lot of DNA with the Depop community . What's the least amount of exercise we can get away with? As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. 80. Depop confirmed that it intends to implement multi-factor authentication in 2021. 28 days Step 3: Fill out the basic details and then click on Next. Include product keywords to optimize for search so that people will find your listing. Or will it take it from me the moment I put more money in my bank account? Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. After receiving all positive reviews, every sale thereafter was instantly paid. Follow the instructions in this article and start selling your own products on Depop. Im going to get rid of those this week was a common refrain. We, TechCrunch, are part of the Yahoo family of brands. Of course, everybody is human and sometimes Post Offices make mistakes. Depop proudly states that 90 percent of its active users are under 26. Scammed through Depop. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. "The fact that this has been going on for monthsis unacceptable. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. If you would like to customise your choices, click 'Manage privacy settings'. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. This can give your listing an edge over competitors. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Or, do you have a collection of handmade products that you'd like to start selling? Press question mark to learn the rest of the keyboard shortcuts. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. However, the funds from the buyer did not show up on my Paypal account. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. We use cookies to ensure that we give you the best experience on our website. And what is depop limited? This is normal if you are new to selling to establish that you are a trustworthy seller. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. I did so by accident, used my own money to ship, and I was charged. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. Inspiration arrived during a visit to a friends apartment. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. You can either agree to the refund, or not agree. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Just make sure to do your diligence and follow all the steps required by Paypal. Wirecutter is the product recommendation service from The New York Times. Your recipient will need to pay their local Post Office the amount due to receive their package. When they updated to extra-small I didnt bother to go back to update my older listings. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. FAQs will be removed. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Verify your information with Paypal (banks, cards, email, etc). Is it likely that I'll win my money back without the screenshots attached? However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. In case something goes wrong, youre protected by PayPal's Seller Protection. But I don't have any money in my PayPal either, just the pending payment from the sale. I am a bot, and this action was performed automatically. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. Really confused how this can happen. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. A sub for discussing all things Depop. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. To keep proof of postage, send the item to the address on the in-app receipt. Make sure your clothing is the focal point of the picture by keeping the . A collective of individuals who inspire and grow with their evolving style and values. Home. You can also call them but you may be on hold for a while. When selling online there are some common reasons why customers return a purchase. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). But don't worry, How To Pack & Ship An Xbox (With Pictures). By browsing this website, you consent to the use of cookies. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. The depop limited charge just reoccurred the next day and it went through. Step 4: Link to your social media account and tap on Next. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. Please read my full disclosure policy for details. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). Will it take the fee automatically when the transaction is complete? Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. Wishing you many more sales! For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Write a bio about your shop and what youre selling and tap on Next. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Others have received a faster response from reaching out to Depops Twitter account as well. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. We'll just need you to confirm: The email address linked to your Depop account. Alternatively, you can avoid counter service altogether. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Read Next: How to Ship on Your Own on Depop. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. You lost any seller protection by sending to another address than the paypal registered address of the buyer. When finished, tap on Post listing. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Depop charges a 10% selling fee for sales on the platform. Leave the Archive. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. They are entrepreneurs, pushing fashion forward in so many different ways. I also received an email from Paypal a receipt of fees paid to Depop. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Please read rules before posting. How long do you have to be inactive on Depop? The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. Sep-28-2020 08:55 PM. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Dropshipped print-on-demand products must use a design created by the seller. Do you have items laying around at home that you want to sell online? This may result in giving a refund to the buyer. Make sure the email on your Paypal account and your Depop account match. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Both in the U.S. and both depop payments. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). They will email you once an agent is available so make sure to have your email notification on. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. ***UPDATE** SWIPE FOR ANSWER!! For example, if you this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Repeated violations will result in a ban. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Test out different poses. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. Does anybody know if I will get my 90 back? Music. One was charged 0.06 more than the other for the fee. This article will cover domestic (US) shipping and international shipping as well. Good to know it's normal doe. Alternatively, don't price too high either because it can also dissuade customers from buying your product. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . This happens to me sporadically throughout the year. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. As always, be kind and communicate calmly before anything else. Use the depop fee calculator to make sure you have your desired profit. In 2021, Depop was acquired by Etsy for $1.6 billion. One Depop user told the BBC they would feel "much more comfortable" if the app introduced two-factor authentication, where users enter a one-time code sent to them via email or text, for example, after attempting to sign in. Can Nigeria's election result be overturned? They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. What I was missing was the notification of payment received from my buyer. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. Link to your social media account and tap on Next. Open the app and tap on the Camera icon at the bottom center of the home screen. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. When you land on a style that works for your followers, stick with it. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. We would stay away from doing something like this it is risky for both your Depop account and your payment. Getting paid on Depop is very easy. have an item that costs: $25, but you offer free shipping for a $4.75 label I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Depop suggests that you do not ship your item until you receive the payment. Its never happened before while using Depop or any app. - made sure not to do it through friends & family because I know people get scammed that way so often. Sydny Sky, Depop seller, phone interview, October 28, 2020. Try modeling the clothes you want to sell. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. I contacted the buyer and she told me the email address that the payment went to. 1999-2023 PayPal, Inc. All rights reserved. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. They are entrepreneurs, pushing fashion forward in so many different ways. It's obvious why Depop is popular among young people. You can certainly ship on your own. It also shows up in my PayPal activity, So what's gonna happen? So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Once youre logged in, click on Sell from the top right side. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. Recently I got the first person that paid with the PayPal button. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. With an effective product description, you can convince the customer to click the Buy now button. Depop limited fee. 9 Tips on How to Sell on Depop When You are Broke as Hell. When it comes to print-on-demand service providers, we recommend Printful and Printify. From launching their own brands to building vintage resale businesses. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. You will log in to your Paypal account and check all the notifications from them asking for this information. After shipping costs, I reclaimed roughly $20. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Ah that's brilliant thank you so much, you've put my mind at ease!! Something similar happened to me the first time I got a PayPal payment. Below is a simple chart that shows how it works. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts.

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