As a Seller, you agree that: (a) you are solely responsible for the accuracy and content of any Product Listing, including its lawfulness; (b) you agree that you have all rights necessary to sell your Products; (c) you will not list or sell any counterfeit Products; (d) we cannot guarantee exact Product Listing durations; (e) we may modify Product Listings at our sole discretion; (f) we reserve the right to delete any Product Listings for any reason upon notice to you; and (g) a Product Listing is not guaranteed to appear or not appear in any particular search and browse results. Overall, we believe that Grailed is a trustworthy platform for those looking to buy or sell designer fashion items. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. Do not make offers or attempt to buy something if you do not intend to pay the agreed-upon price. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. I am from the US and a buyer from Canada is requesting a refund for a beanie because he claims that the material and sizing are different than what he had previously owned. If you are an individual not using. Listing was authenticated by grailed. If you are using the Services from a country embargoed by the U.S. or are on the U.S. Treasury Departmente's list of "Specially Designated Nationals," you agree that you will not engage in financial transactions or conduct any commercial activities through the Services. Next, you will see all of your recent transactions. Consumers complaining about Grailed most frequently mention customer service and buyer protection problems.Grailed ranks 33rd among Used Clothing sites. When scrolling through pages and pages of product, you're bound to come across some of the most coveted collabs and releases of the last few seasons. Buyer Responsibilities. Finally, you can contact the seller directly and ask any questions you may have. Except for small claims disputes in which you or Grailed seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Grailed seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, YOU AND GRAILED WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO HAVE ANY OTHER DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, INCLUDING CLAIMS RELATED TO PRIVACY AND DATA SECURITY, (COLLECTIVELY, "DISPUTES") RESOLVED IN COURT. and United Kingdom, we are considered separate and independent data controllers of the personal information of Buyers. This can be difficult to spot, but there are some things to look out for. 4. What is the likelihood that PayPal will refund him? Please read our full disclosure here. For your safety, we discourage off-site transactions and the sharing of contact information, including email addresses and phone numbers, prior to completing a transaction through the Services. This includes your right to obtain refunds where appropriate. you are not obligated to refund the buyer, and if they chargeback or open a claim please contact us ( help@grailed.com) and we will make sure both you are protected and this user is spoken to and dealt with. We ask sellers to be responsible for their items, follow the law, and not mislead buyers. We will notify you if a potential Buyer makes an offer on your Product Listings. Eligible Sellers may use our "Grailed Labels" service to select a shipping rate, download a shipping label, and track their package; see here for more details and applicable terms. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. To do so, please contact Grailed support through the help center. Arbitration Notice. In the event you are accessing the Services via an application on a device provided by Apple, Inc. ("Apple") or an application obtained through the Apple App Store (in either case, an "Application"), the following shall apply: (a) you acknowledge that these Terms are between you and Grailed only, and not with Apple, and that Apple is not responsible for the Application or its content; (b) you will only use the Application in connection with an Apple device that you own or control; (c) you acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application; (d) in the event of any failure of the Application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; (e) upon notification, Apple's sole warranty obligation to you will be to refund to you the purchase price, if any, of the Application; and (f) you agree that Apple and Apple's subsidiaries are third party beneficiaries of these Terms, and that upon your acceptance of these terms, Apple will have the right to enforce these Terms against you as the third party beneficiary hereof. You grant Grailed a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and display your User Content and any name, username or likeness provided with your User Content in all media formats and channels without compensation to you and to perform automated scanning of the User Content to improve targeted searching and advertising. But its all money, your money that youre entitled toand it can quickly mount up to a considerable sum. You agree to provide Grailed with all relevant tax information which Grailed may provide to any tax authority in connection with Grailed's tax liability and where applicable further authorize Grailed to release that information to such tax authority or other competent governmental body. If a seller does not have an eligible account connected to their. However, it is generally considered good customer service to do so, especially if the buyer has a valid reason for requesting a refund, such as receiving an item that is not as described. Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). However, Grailed is not obligated to provide any maintenance, technical support, or other support for the payment features. Grailed may grant certain Sellers the ability to choose to offer promotions specifically for their own shops and/or Product Listings through Seller-generated discounts on the listing price(s) by a percentage or an amount. You cannot accept further offers on Products sold through the "Purchase" option. Privacy Policy. I won't receive any negative feedback for that from grailed? Click Resolve a problem in our Resolution Center at the bottom of the page. Although we may choose in our sole discretion to intervene or attempt to resolve a dispute between you and other Grailed users, you agree that we have no obligation to do so and that all transactions are ultimately solely between you and the applicable Grailed users. By going through your PayPal account, you will potentially save yourself a decent amount of cash. 15. Privacy Policy. You have to sue us in NYC. Seller may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. If the seller doesnt resolve your problem, you can escalate the dispute to a claim. Please reach out to the applicable payment processor with questions, concerns, or support issues. Grailed will use reasonable commercial efforts to ensure that the payment features are available and functional. essence of the golden fleece titan quest Menu Toggle; coldwell banker huron, sd. Cookie Notice Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed.". Just another site grailed buyer wants refund What follows are some ground rules all Grailed users must agree to: If you have any questions about or suggestions to these Terms, please contact us at help@grailed.com. Few hours later they message me saying they made a mistake and wanted a refund. If you and Grailed cannot reach an agreement to resolve the Dispute within thirty (30) days after such Notice is received, then either party may submit the Dispute to binding arbitration administered by JAMS or, under the limited circumstances set forth above, in court. Am I required to refund him even though the item was as described. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. He claimed he didn't realize it was cropped and wants a refund. Buyers are responsible for any shipping costs incurred with respect to their purchased Products. I am from the US and a buyer from Canada is requesting a refund for a beanie because he claims that the material and sizing are different than what he had previously owned. Weve already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: Once you complete these steps, PayPal will open a dispute between you and the seller. The company was founded in 2005, and its Why Is Printify Shipping So Expensive We do however collect taxes that we are required by law to collect. Because Grailed uses. So earlier today i sold some kappa track pants. Our blog help consumers to answer their nagging queries about online shopping, ecommerce products and services such as shipping and the like. Severability of Arbitration Provisions. You and Grailed agree that the state or federal courts of the State of New York and the U.S. sitting in New York, New York have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. For more information on Payment Processors see Section 14. If the Product you receive is not as described on the Services, then you may request a return by first contacting the applicable Seller in accordance with their return policy. Arbitration of Disputes. Please note that parental control protections (such as computer hardware, software, or filtering services) may be commercially available to assist you in limiting access to material that is harmful to minors. however it is entirely up to your discretion, and are in full control to refund the buyer if you choose to and feel more comfortable doing so. If you purchased an item on Grailed, but the transaction for whatever reason went sour, heres how you can secure your money back. All offers sent on Grailed are binding, which means a buyer is obligated to purchase an item if their offer is accepted. There are a few reasons why Printify shipping is so expensive. You and Grailed agree that Disputes will be held in accordance with the JAMS Streamlined Arbitration Rules and Procedures ("JAMS Rules"). Keep on reading to find out which method suits you better. Would it help my case to just screenshot this and report it to PayPal? Whether or not it is a scam, I am afraid of PayPal refunding him and then not getting my product back. link to Why Is Printify Shipping So Expensive? Click I want to receive a refund. Off-Site Activity. Create an account to follow your favorite communities and start taking part in conversations. 1.555.555.555 | ippocampo edizioni sconti. rite aid store. Grailed is the place to go if you're looking to rid your closet of trendier pieces. Holding the line when calling customer service, Securing refunds or compensation for delayed or canceled flights, Tracking down scammers behind illegal robocalls, Protecting yourself from stalking and harassment, Suing people and companies in small claims court. Modifications to Arbitration and Class Action Waiver. If the listing includes photos that look like they were taken from a website or catalog, it is also likely a fake. Sellers may be able to discount a single Product Listing or multiple Product Listings at once. Found the internet! The Purchase Protection is only applicable to Buyer transactions through the Services, through a Buyer PayPal account (PayPal guest checkout is not eligible for the Purchase Protection), or Grailed Payments. Log into your Grailed account and locate the sale in your Message Inbox. Grailed will determine in its sole discretion whether to issue Seller a credit after an investigation. Parental Controls. Process and Remedy. In addition to the disclaimers listed in Section 15 below, you agree and acknowledge that with respect to any purchases of Products (a) the sale is solely between Buyer and Seller and Grailed is not a party, unless Grailed directly lists a Product Listing; (b) Buyers and Sellers are responsible for investigating and resolving disputes (including returns and refunds of any Products purchased); (c) Grailed is not and will not be responsible for the acts or omissions of any Payment Processors, including any failure or refusal by them to process a transaction; and (d) Grailed will not be liable for any unauthorized or failed transactions (Grailed's enablement of a transaction does not mean that a Buyer has sufficient funds, or that the transaction will be authorized or processed). You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. Privacy Policy. If a buyer requests a refund on an item they purchased from you on Grailed, you are not required to provide one. if the item you bought didnt arrive, or its description doesnt match what you received in terms of: Before you start the PayPal claim process, you should get in touch with Graileds support team by. Click the transaction you want to refund and then click Refund this paymen t. For 'Refund amount', enter the amount you want to refund, (you may have the option to refund a partial amount of the payment) and click Continue. If you believe that you have a case for a PayPal claim, you should file as soon as possible. Grailed offers a money-back guarantee for all items that are not as described in the listing. These are also located on the sellers profile page, and they give you an idea of what other buyers have said about the sellers service. If a Seller agrees to reimburse or refund payment to Buyer, Seller must do so through their PayPal account for transactions completed through PayPal. When you make an offer for a Product, YOU ARE COMMITTING TO PURCHASE THE PRODUCT, YOU ACKNOWLEDGE THAT PAYMENT FOR THE ACCEPTED OFFER PRICE BECOMES DUE AND PAYABLE AND WILL BE TAKEN FROM YOUR PAYMENT METHOD OR YOU WILL BE DIRECTED TO COMPLETE THE CHECKOUT PROCESS (AS APPLICABLE IN YOUR JURISDICTION). If you dont ship on Grailed, you may be subject to a number of penalties, including but not limited to: -Your account may be suspended -You may be banned from the site -Your listings may be removed -You may be unable to leave feedback for the buyer -The buyer may be able to leave negative feedback for you In addition, if you dont ship on Grailed, the buyer may be entitled to a refund of their purchase price, plus shipping costs. by | Jun 2, 2022 | sant'antonio cagliari fisioterapia | puntini neri impasto pizza | Jun 2, 2022 | sant'antonio cagliari fisioterapia | puntini neri impasto pizza Include your order number and the reason for requesting a refund. With so many online and in-person resale marketplaces to choose from, it can be overwhelming to Dont refund. The failure of Grailed to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. If we suspect you are doing bad things, we can report you to the payment processors. Further, if any part of this Section 20 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 20 will be enforceable. For clarity, for purchases not made through PayPal, you may try to invoke Purchase Protection directly after failing to get resolution from the applicable Seller. Users Outside of the U.S. PayPal claims can take up to 45 days to resolve, and you will want to have all of your documentation in order before you file. The consent submitted will only be used for data processing originating from this website. Costs of Arbitration. If Seller does not ship the Product within the provided timeline, the order will be automatically canceled, and the Buyer refunded. If the above-described process looks way too complicated, we agree with you. To start a PayPal claim, you will need to log into your PayPal account and go to the Resolution Center. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Use on Behalf of Another. If the buyer wins the claim that they've opened, you will have the opportunity to appeal it. To request a refund, please contact us at [emailprotected] Please note that we do not accept returns or exchanges on items that have been worn, altered, or damaged. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you do not agree to the modified terms, you may send Grailed a written notification (including email) or cancel your account within those thirty (30) days. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. and let us help you save your precious time, money, and effort. Once you confirm, the offer will be canceled and the listing will be removed from your account. Tbh I'm kind of annoyed and don't really want to. Grailed will then investigate the claim and issue a refund if the claim is found to be valid. You and Grailed agree that these Terms affect interstate commerce, and that the enforceability of this Section 20 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. Amscot Cash Advance Requirements?- How It Work. If a Buyer (1) falsely claims that they did not receive a Product Seller shipped or the Product they receive is not as described on the Services, and (2) the payment dispute claim they filed with the applicable Payment Processor is successful, Grailed may reimburse the Seller. 1. Once Seller ships and attaches applicable tracking information to the Product Listing or when the Product is delivered (in Grailed's sole discretion), Seller's account will be credited with the amount equal to the purchase price, minus taxes, Grailed's commission, Grailed Labels costs, and any applicable fees. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. Log in to your PayPal account to check the status of your refund request. and boasts a clientele peppered with some A-list names, including Kanye West and A$AP Rocky. Razer Inc. is a gaming hardware manufacturing company with a focus on personal computers and accessories for gamers. The app focuses primarily on trendy clothing and luxury items, so prices are generally higher than some of the other more general secondhand apps. from 6 a.m. to 6 p.m., Monday through Sunday, Take Grailed to Small Claims Court if They Breached Your Rights. Cookie Notice If you reopen your canceled account or create a new account, you agree to be bound by the current version of the Terms. Just the thought of suing a company that wronged you in small claims court seems far-fetched. Follow the instructions on the page. Sales and coupons may not be used for fee avoidance. Sometimes items get sold before that can be reflected on our platform. The only two ways to get your Grailed refund is through DoNotPay or PayPal. How do I add shipping to Grailed? For E.U. You agree that your account is not transferable and that in the event of your death, incapacity, or unavailability, we may terminate any rights to your account or User Content (defined below). Information identifying current providers of such protections should be available here (last checked on August 16, 2022). Once you've sent a refund, you can't cancel it. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Grailed is the largest marketplace for exclusively men's fashion. Click File a Claim and click Continue. I told them i will ship it out anyway because this is a BINDING offer that they made and i do not want any negative feedback or anything, and because i am contractually obligated to ship it out. Additionally, if you share User Content, you must be able to edit or delete it, and you must edit or delete it promptly upon our request. Initiating conversations regarding a Product purchase outside of the Services, completing purchases outside of the Services, and soliciting users to Grailed competitors or attempting to circumvent Grailed fees by completing transactions initiated on Grailed off-site, are considered off-site activities. I won't receive any Returns 19. All you need to do is input your return address into your address book via the Settings page. If we are unable to resolve the issue, we will refund your purchase. However, we can say that Grailed is a safe and reliable platform to buy and sell designer clothing and accessories. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. The buyer disputed the payment on PayPal claiming the product was not as it was described and I responded to him with "I'm very sorry that it didn't work out for you but I do not accept returns. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? I am obliged to do so despite making it clear the pants are cropped? All transactions conducted through Grailed are eligible for PayPal Buyer and Seller Protection. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason. These are usually items like designer clothes, shoes, or accessories. We do our best to encourage sellers to follow our listing guidelines, but not everyone follows them. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to Grailed for certain costs and damages. Selling and Buying sections in our Help Center. and our users only, if a Dispute is unable to be resolved through the Notice process set out above, instead of arbitration the Dispute may be referred by either party to the Centre for Effective Dispute Resolution ("CEDR") for mediation. and our For more information, please see our Look for the "Activity" tab on the navigation bar and click it. This post may contain affiliate links, which means we may receive a commission if you purchase through our links. To get a refund with DoNotPay, you should: Sign up for DoNotPay By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. Returns/ Grailed Purchase Protection. r/Grailed. ANY DISPUTE MUST BE FILED WITHIN ONE YEAR AFTER THE RELEVANT CLAIM AROSE; OTHERWISE, THE DISPUTE IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND GRAILED WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM. If the Seller is unwilling to return/ issue a refund for the Product, if you purchased through PayPal you may then contact PayPal to dispute a charge. In addition, Grailed takes measures to protect its users, such as verifying the authenticity of all items listed for sale and offering buyer protection. Keep on reading to find out which method suits you better. Grailed Grailed is a website and app for selling used, higher-end fashion. Individual User Indemnity. When User Content is authorized for sharing, we will clearly identify the User Content that you are authorized to share and the ways you may do so, usually by providing a "share" button.

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