T-Mobile first of all is terrible service people are pompous and arrogant and are uneducated and dont even know how to help you. I thought I was going nuts. Many people who experience problems with companies like T-Mobile find themselves dealing with the fallout for months, and sometimes years. NEW YORK (AP) T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security . A T Mobile Class Action Lawsuit Settlement is the perfect way for a person who suffered injuries to file a lawsuit against the company. When I receive calls or call out. Plus it chooses whem.it wants to work. If you're ready to file a lawsuit against T-Mobile, don't look for a class action lawsuit. We were upset about it. Rather than offer owners of these phones free upgrades, customers would have to switch their phone and phone plan to a new offering from T-Mobile, the plaintiff alleges. There is no date in sight for them to return my service. I have the text message on that one. This material is not intended to be legal advice. Thank you. Horrible service since t-mobile took over. No money was not going to be in the until 3 that when it got crazy. Claiming the phones were damaged (not) my point is they give you 15 days to return defective devices but they wait 6,7 months to say devices were damaged. T-Mobile announced Friday it had discovered that another 5.3 million current customers and 667,000 former customers also had their information stolen. August 2, 2022 - Investigation Closed Thank you to everyone who reached out to us in regard to the T-Mobile data breach. The plaintiffs are also concerned with the monetary costs and the "time spent mitigating the effects of the Data Breach, including time spent dealing with actual or attempted fraud and identity theft.". Oneplus 5g device. When the switch happened from sprint to t mobile it didnt work at all and my family was left without phone service. Submitting your claim is free and easy. There is no guarantee that the legal services or claims processing to be conducted will be of higher quality than legal services or claims processing provided by other attorneys or claims processing groups. If you qualify, Top Class Actions lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. We were told the service would improve and it has worsened. I spoke with a t-mobile representative who told me this is what happened to my service when I called to complain that I wasnt getting any service while attending a concert in Orlando Florida. almost 50 million former, current and prospective customers. My Iphone 8 suddenly stopped working. Also, had our plan costs changed whenever they felt like doing it. have been with T mobile for 7 years. This data breach affects more than 50 million current, former and prospective customers. Ive been woth Tmobile for 10yrs. This is how bad my situation is. Add me my pay for 5g it was mandatory by T-Mobile because of my phone and I never have service and its not fast like they claim to be. Money spent for repairs, monthly rental/lease payments still being paid, had to pay off the broken phone, and still have issues with phone I had to buy. A man has been forced into arbitration with T-Mobile after alleging the company launched a 5G network without telling customers it planned to shut down older networks and didnt address network incompatibilities for certain phones. Areas that had sketchy service now have ZERO service. Add me. But, arbitration acts like a lawsuit against T-Mobile in that it is still considered a valid legal proceeding. They refused to compensate us for having inoperable phones & service. Please add me. It is nerve wracking. r/NWIDA: The National Wireless Independent Dealer Association. Under the act, consumers may recover statutory damages between $100-$750 or actual damages, whichever is greater, to compensate for any fraud, time spent, or any credit monitoring product consumers purchased in response to the breach. The following day, T-Mobile officially announced that it suffered a cyberattack. I would like to be added to this class action lawsuit. Ive had 82 troubleshoots on this iPhone 13. I have 5 lines and its all the same. T mobile over Charge me too I would like to be added to the lawsuit. I am so frustrated with Sprint/Tmobile after this merger and the new service switch. Gary E. Mason, who is responsible for this advertising, may be reached at: Mason Lietz & Klinger LLP is a law firm based in New York City. Legal information is not the same as legal advice, which is the application of the law to a persons unique situation. I live on fix income how can you bill go up every month&then you are threateni with turn off . Legal information is not the same as legal advice, which is the application of the law to a particular situation. Ive had TMobile for a few years now and switched to 5g when it came out, they told me the area I lived had 5g but then when I got my 5g phone there was pretty much no 5g at all. T-Mobile is a joke no good service either and higher prices. Service is terrible and bill is not what we were told when switching. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement While there are no guarantees, it is possible that those who sign up for the mass arbitration could potentially be entitled to hundreds of dollars. I signed up for PC for people they go through T-Mobile Sprint had it first when they switched we could not get service me and my daughter-in-law when it was Sprint we had excellent service now our phones dont work our TVs dont work I want involved in this lawsuit. NOW WATCH: Customers expect CEOs to take action against climate change now more than ever, Unilever executive says. My T-Mobile office is 1 min from my house. 310-740-3401, Please add me. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. ","acceptedAnswer":{"@type":"Answer","text":" P (626) 550-1250, Disclaimer|Privacy Policy | 2013-2023 All Rights| 1 (800) 467-5241. Plus very rude! Please add me. Yes, I know you get what you pay for. I cant say enough good about this company! Cost me $350 for a basic 5g phone that I can not afford, forced to buy. The lawsuit, filed by a T-Mobile customer on April 15 and seeking class-action status, alleges that the company's no-contract plans are deceptive. "We have sent communications to millions of customers and other affected individuals and are providing support in various ways.". The T-Mobile class action lawsuit argues that more than 50 million customers' confidential proprietary information (CPI) and customer proprietary network information (CPNI) was disclosed to third parties without their consent. I had a perfectly working paid off phone. I have received a notification from T mobile that my information has been used in the breach. I would like to be added, Add me its ridiculous what they think they can do to people. I have been a customer with sprint now T-Mobile for more than 6 yrs. You should not send private, time-sensitive, or privileged information via this website. This website is not intended for people of the European Union to read or use. Moreno argues the arbitration provisions are substantively unconscionable.. Top Class Had wonderful service. Sign me up! T-Mobile's negligence was responsible for millions of customers' personal information being exposed in 2021, according to a class action suit. More information on the settlement can be found here. Yeah this is really getting ridiculous. Just last night I tried to access the internet with startpage. Add me to this lawsuit. No service. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Some of the most common complaints against wireless carriers like T-Mobile include: You may feel like its time to file a lawsuit just to get something done. Our attorneys are also working hard to recover compensation for victims who opt-out of the settlement to try to receive a better deal and hopefully more money. Although we go to great efforts to ensure that our material is accurate and helpful, if you want professional assurance that our information, and your interpretation of it, is suitable to your specific circumstances, we suggest that you contact a lawyer. 2023 FairShake. We work closely with class action and mass tort attorneys across the country to help expose and uncover corporate wrongdoing. T-Mobile US is trying to force customers into arbitration in order to avoid a class-action lawsuit that accuses the phone carrier of violating federal law by selling its customers' real-time . This is why some attorneys have decided to handle the breach on a mass arbitration basis. If your legal rights are affected by a class action, you usually will only need to get involved once the case settles. New Castle, PA 16107 ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. If youre ready to file a lawsuit against T-Mobile, dont look for a class action lawsuit. In April 2020 we upgraded one of the i-phone 8s for the 11 with a promotion they were running. Please add me. FairShake has helped thousands of consumers just like you get resolution to long-standing complaints with companies like T-Mobile without filing a lawsuit. Because this is just half of whats I have been going through the last 5 years. So if I get hurt again and I cant dial 911. With none in my home or job, Im in the middle of the city and have internet go out all the time. T-Mobile Class Action Lawsuit Overview: Who: T-Mobile has been hit with two new lawsuits following its massive August data breach What: The class action lawsuits, like a number that have already been filed, claim the company acted negligently with consumer data Where: Both class actions are nationwide in the U.S. You could increase your chances of not only getting your problem fixed, but a possible monetary settlement. I went to the T-Mobil store and was told I needed to get a T-mobil phone. Im still without a phone since the changeover. Add me this is Happening to my phone no service continuously had T-Mobile for 7 Plus Years, Yess add me because this is not acceptable at all, Data is terrible Im always having to use my WiFi at home because it works better then T-Mobile data. Was sold entire internet package and for the last year have had nothing but trouble. Im paying for phone numbers with no service basically and Im tired of it. Over 53 million T-Mobile customers have been affected by the cyber security attack. Leaving me with 3 unusable phones. In December 2021 I made a mobile phone purchase over the phone with T-Mobile. Our service has been limited in function for two months. Who: Verizon and T-Mobile have been involved in a number of class action lawsuits recently. Should have never been sold this package. You will file your case yourself, may be able to represent yourself. Their Verizon towers that wont allow Tmobile to use them. I am not a lawyer, but in general you cant sue someone for a data breach. The website I go to online are coming up not secure . Selling 5G data plans, in particular, with a limited shelf life and devices unable to connect to existing 5G and other networks is a fraud on consumers, he says. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. "}},{"@type":"Question","name":"Can you sue a company for data breach? Did not have any problem with network. I have written the president several times with zero results. If you have any concerns concerning your claim status, claim form, or when funds are anticipated to be sent out, you must contact the settlement administrator or your attorney. Do consider taking T-Mobile to arbitration. T-Mobile is offering two free years of credit monitoring on its data breach website, but the credit monitoring offered as part of a data breach is not always as good as what you can get on the commercial market. Please count me in. Hell I was ready to do that but now they cant seem to put me through to the guy that offered that. I have a 4G, TCL 20 cellphone and the service is horrible, to non-existent. I have cussed at them I know its not right but Ive been dealing with this since March and 99 customer service representatives and all the freaking troubleshoots and then be calling a liar. California residents may receive $100 (though the actual amount will likely be significantly less), unless they can provide documentation showing other losses. v. T-Mobile USA Inc., Case No. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. The choice of a lawyer is a significant one that should not be made simply on the basis of advertising. When will it end, I was told until its paid off completely, Also having many issues with phone my contacts list somehow got erase, Please add me , this happened to me I have no service, when I walk out of room where router is I lose connection, Please add me. Complained to tmobile and found out that hundreds in my area have the same issue. According to the company, the vulnerability that allowed the data to be accessed has been fixed. For more on how to use arbitration to take legal action against T-Mobile start here. Please help. This is not the first time T-Mobile has failed to protect its customers data. Store said theyve been dealing with it almost a year? This happens to my phone/service daily where Im unable to use my phone for anything, calls, text and or internet for hours at times. My experience merging from Sprint to T-mobile has been an absolute nightmare. I even had a T-mobile printout that showed the $200 credit amount that should have been added to my account but upon calling T-mobile customer service they would not acknowledge or accept what was on there letterhead form one of their stores. I have been with t-mobile almost 20year. All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. Since the merger Ive had nothing but problems. Add me to this lawsuit please. Had to leave t mobile because of their 5g would not work my tablets and always had a problem with mobile phones. I will say I have had no problems when it was just metro pcs which I had that for years when I lived in Florida were metro started its just irritating and I feel like someone else has control sometimes over my phone, I find TMobile online 5g gateway. 5th Floor Thats when whom ever said address I gave it to them they seen My home and people coming in my driveway. T-mobile sucks and sprint should have never joined with them. T-Mobile has reportedly suffered five recent data breaches. Please Add Me, Pease add me. Cost me $350 for a new T-Mobile phone. No data. Because Im a Sprint customer and they and T-Mobile sent me emails briefing me on the details. T-Mobile faces a proposed class action that alleges it failed to exercise "reasonable care" in safeguarding the sensitive private information of millions of consumers from a widespread data breach announced by the carrier around January 20. It has been reported that information as sensitive as Social Security numbers, dates of birth and drivers license numbers were stolen in the breach. 5G was forced on everyone and current phone is not compatible, so now what? It has been seen that people have . I contacted T-Mobile and was told that the main tower has a work order on it but to dont hold your breath regarding if and when it would be fixed. These lawsuits allow them to get damages for their pain and suffering. I will be going to another provider. Its caused me so much grief. I am fed up. I have an LGK 30. Live at Matagorda Tx. At this point, attorneys working with ClassAction.org are no longer accepting claims on behalf of consumers looking to pursue arbitration against T-Mobile. An arbitration hearing brings in someone to be an impartial third party in place of the judge to listen to both sides and decide how to resolve the dispute. I guess this is what you get when you are a long time customer. My phone works when it wants to and doesnt work when it dont. A dedicated page on T-Mobiles site has also been set up to provide more information and allow people to sign up for free identity theft protection services. Please add me. Add me. I pay for a service that I cannot use whenever I choose. I received think 12/13. Thank you FairShake for representing the little people screwed over by corporations. T-Mobile noted that none of the stolen files related to former Sprint prepaid or Boost customers and that there is no indication that the exposed information included customers financial, credit card, debit or other payment information. Box 7635 administrator or law firm. They are comparable to aol 1.0 F (412) 231-0246, Administrative Office I couldnt believe the Sprint system was no longer going to work and everyone on it had to get a new phone. I was not informed about the pending change when I bought this phone. I had the LG thinq V50 and V60. Cut off both phones. I will have them all print out every last one from March all the way till now. If that doesnt sound like your deal, FairShakes simple, easy-to-use interface allows you to start a claim just by entering a few details online. The article does not contain contact information. We make no representations about the qualifications, competence, or credentials of any participating lawyer or processing organization, and we have made no judgments about them. Attorneys working with ClassAction.org would like to speak with anyone whose personal information was exposed in the data breach announced by T-Mobile in August 2021. Still being charged full price unless I call for a credit. Never had any problems with Sprint until this happened. Since the breach, attorneys have been working to help make sure T-Mobile is held accountable for failing to properly protect the private information of millions, who are now at a heightened risk for fraud and identity theft. They gave us pennies for them when they were both in excellent condition! Ive had so many escalations on this phone its unreal and all they keep telling me is theres a problem with the phone yeah I think thats not including me driving an hour and a half to Suffolk Virginia when I live in North Carolina and back, then I had to drive two hours to Virginia Beach, Virginia, and two hours back to North Carolina to the apple . They finally did send me a booster but it requires Wi-Fi and I have never had Wi-Fi capabilities at my home. Switched devices and still had issues. 36 N. Jefferson Street So if I pay more for the service that I already dont get it might get better according to them. Preliminary Approval of the Proposed Settlement was granted on July 26, 2022. If youre like a lot of T-Mobile customers youre in a contract and cant just change wireless companies. lawsuits can be viewedhere. So I would have to go back to the T-mobile store that I received the printout from. In nearly all cases, the contract you signed likely has a clause for arbitration, or binding arbitration. This means that you effectively dismissed your right to sue T-Mobile in favor of an arbitration process for any disputes. "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. After having to install the new tmobile SIM card my service dropped noticeably for all 6 phones. This button displays the currently selected search type. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last . Please add me I have horrible service for months now. This data breach affects more than 50 million current, former and prospective customers. I had 4 devices, Same thing has happen to me I have 3 lines with sprint with one supposedly be free from a promotional event but I pay almost $250 a month and they changed my plan without my knowledge and prices while I cant get service in my home I have to use my Wi-Fi to do anything on my phone. Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. The number of users whose personal information might have been compromised in a recent cyber attack of T-Mobile has climbed to 53 million, as the telecommunication company is hit by a pair of. Read About More Class Action Lawsuits & Class Action Settlements: Ok but then it says 20daus early. They claimed to take money off our bill for all the trouble, but then we got charged even more than our original Sprint billno compensations whatsoever. There is a 45 mile stretch in my area now where there is ZERO service. But yes my wife and I she had a Samsung 10 and I have an old Samsung 8 I put the chip in the eight like instructed to do by T-Mobile and my service has been so slow its worse than 10 years ago with a CDMA service. One day I was dialing out on the phone and I could hear the other phone ringing. This field is for validation purposes and should be left unchanged. If you were a T-Mobile customer in August 2021, you may get a few dollars from the carrier in the near future. Please help! In my area I have to use my wifi just to make calls. It appears the problem gets worse, with each update. On the 15 it pop up $95, due. Although we go to great efforts to ensure that our material is accurate and helpful, if you want professional assurance that our information, and your interpretation of it, is suitable to your specific circumstances, we suggest that you contact a lawyer. Please keep in mind that Top Class Actions is neither a legal firm or a settlement administrator. ADD ME !! working with ClassAction.org are no longer investigating this matter. People need to know someone is out there to help! T-Mobile says it has begun sending communications to those affected by the breach. If youve received notice that your information was compromised in the T-Mobile data breach, you can now join others taking action. My service has gone to almost nothing. no 5g and i was told by two of T mobile tech in Idaho there was no service and was in a dead zone. When expanded it provides a list of search options that will switch the search inputs to match the current selection. I was also only getting 3G. Dirteeduckeeee @gmail.com. The plaintiff is represented by Cindy Heidelberg of Breskin Johnson & Townsend PLLC and Nicholas Migliaccio and Jason Rathod of Migliaccio & Rathos LLP. Privacy Policy | Thereis currently no federal law that provides claims in the case of a data breach. having problems issues and everything else theyre being barred it and they cant talk to just one person at a time. I had to give up a very good phone and buy a new one. I lost my service since I didnt wanna upgrade to a iPhone 13 and after paying all my accounts off theyre still charging me for full service, Please add me I have been a Sprint customer since 2010 and since the merge my bill has went up and the service has been horrible. At A Glance. I used to be defensive when people discovered I had Team Maybe as they would call it because I have a grandfathered account (Ive had Tmobile for 18 years). Its ridiculous and phone service we drop calls. And why is it not in the sytem? A nearly $500 Million class action settlement has been agreed upon with T-Mobile. In my city we cannot get 5G due to being in a valley. T-mobile customer for over 15 years, It dont seem that i can get caught up with my bill since last. I agree I agree with everyone of yall and yes Ive got more of this thats going on. Why: Class action lawsuits and settlements involving T-Mobile and Verizon have collectively revolved around claims related to accessibility, service and billing. We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. Well this just explains why things are going crazy lately. information here is for reference only. How you join please , we have been going thru hell for month with T-Mobile and the CEO has blocked him on all social media after he reached out to him , Mike Sievert, As of today I am a former T-Mobile customer and my service began February 10th 2022 not even a week after service began I started having issues with dropped calls and lost text messages when filing a client I was told there was no issue but they would look into it I have called back multiple times every month since then trying to get a solution or something when I was fed up enough and requested service to be cut off they denied my request ignored me even hung up on me I have been threatened by their supervisors and nobody in the company will give a statement or anything about what is being done, As the result of not changing to 5g my/our phones are working BUT glitches all the time my 7 yo granddaughter phone went completely out for 24 or more hours then came back on, its ridiculous how much were required to pay AND its crap services, As of today , my 5g service constantly messes up .

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